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Can I still return items if they are worn, damaged, or have the tags removed?

1. Items must be returned unworn, unwashed, undamaged, and with all original tags attached.

2.The following items cannot be returned or exchanged if original packaging and label/tags has been damaged or missing.

3. Items with non-returnable marks and free gifts cannot be returned.

Important Notice:

1. Please do not send your return to the address on your package. This is not the return address and will affect processing your return.

2. Please be sure to double check your returns before shipping them out. We will not be held responsible for the return of non-Club Tai Tai products.

3. If you receive a damaged/defective item, please contact Club Tai Tai Customer Service within 24 hours of receipt.

4. You are responsible for any return shipping fee.

How will I get my refund?
Your request will be processed within 5 business days after we receive your return. You will receive an email about the refund details.

Note: The original shipping fee and shipping guarantee are non-refundable.